Terms and Conditions

1. Introduction

  • These terms and conditions govern the use of the Flamingo Express website and services. By accessing our website and using our services, you agree to be bound by these terms and all applicable laws and regulations.

2. Service Eligibility

  • Services are available only to businesses within our specified coverage area in London. Eligibility for services will be confirmed upon registration.

3. Registration and Account Integrity

  • Users must register to use our services and are responsible for maintaining the confidentiality of their account information. Flamingo Express reserves the right to reject any registration at its discretion.

4. Service Agreement

  • All services provided will be subject to an agreement detailing the specific service, fees, and delivery schedules. Services will be activated only after mutual agreement.

5. Pricing and Payment

  • Pricing for our services and products is available to registered users and is subject to change. Payment must be made by the specified deadline to ensure service provision for the following week.

6. Delivery and Service

  • Flamingo Express will deliver and provide services on the agreed-upon day of the week. We commit to providing a reliable and professional service, adhering to the highest standards.

7. Cancellations and Refunds

  • Cancellations must be made by a specified time before the scheduled delivery. Refunds or credits for services will be managed according to the stipulations outlined in the service agreement.

8. Environmental Commitment

  • Our services are provided with a commitment to environmental sustainability. Users agree to adhere to our eco-friendly policies when using our services.

9. Privacy Policy

  • User information will be handled in accordance with our privacy policy, which protects the confidentiality and security of all user data.

10. Modifications to Service

  • Flamingo Express reserves the right to modify or discontinue any aspect of the service at any time.

11. User Obligations

  • Users agree to comply with all local laws and regulations regarding workplace and food safety when using our services.

12. Limitation of Liability

  • Flamingo Express is not liable for any indirect, incidental, or consequential damages arising out of the use of our services.

13. Dispute Resolution

  • Any disputes arising under these terms will be handled through an appropriate dispute resolution process determined by Flamingo Express.

14. Governing Law

  • These terms and conditions are governed by the laws of the United Kingdom and relevant local laws.

15. Contact Information

  • For any questions or concerns regarding these terms, please contact us using the provided contact information on our website.
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